Enquiries and Requests
Questions and requests for assistance should be directed by teachers to supervisory personnel with the school boards and by supervisory personnel of school boards to the staff of the Program Branch, Department of Educationand and Early Childhood Development.
Program Branch staff will be pleased to meet regional school board personnel on request to discuss issues related to the Authorized Learning Resources, the credit allocation system, and the ordering process.
The address of the Nova Scotia School Book Bureau (NSSBB) is:
Nova Scotia School Book Bureau
10 Acadia Street
Dartmouth NS B2Y 4H3
Phone: (902) 424-5516
Fax: (902) 424-0545
The general public may purchase learning
resources through the NSSBB. All cash purchases are subject
to a 20% markup. Purchases
may be made by mail or in person at:
Nova Scotia School Book Bureau
10 Acadia Street
Dartmouth NS B2Y 4H3
Tax on textbooks is 5%. Tax on software, manipulatives, videos, cassettes, as well as consumable materials such as workbooks, blackline masters, and some kits is 15%.
We regret that we are unable to sell educational software to the general public due to specialized educational pricing and licensing agreements.
There is a minimum shipping and handling fee of $10 plus applicable taxes. Orders over $500 will be charged a 2% shipping and handling fee on the net amount (before taxes) of the order.
Schools purchasing by school cheque are exempt from the 20% markup. There is a 15% shipping and handling fee on the net amount (before taxes) of the order,
with a minimum shipping and handling fee of $10.00. Orders for pick up will be charged a
7.5% shipping and handling fee on the net amount (before taxes) of the order,
with a minimum shipping and handling fee of $10.00.
In HST provinces, add 15% to the shipping and handling fee. In other provinces and territories, add 5% to the shipping and handling fee.
Mail orders must include the title, stock code number, and a cheque or money order for the price plus appropriate tax. Cheques or money orders must be made payable to the Minister of Finance. For information or assistance, call the NSSBB at 902-424-5516.
The Nova Scotia School Book Bureau orders on demand. When full payment for learning resources has been received, your request will be processed. Please allow 3 - 6 weeks for delivery.
School requests for a refund on cash purchases will be paid to the board, and they in turn will forward to the individual school.
Note that prices are subject to change throughout the school year.
The Credit Allocation System
Learning resources are provided to schools through a credit allocation system. Credit allocation refers to the financial system for the purchase of learning resources by the Department of Education and Early Childhood Development and/or school boards for use by students and teachers in the public schools of Nova Scotia. Learning resources include such items as textbooks, software, and manipulatives. A credit allocation is established yearly upon approval of Cabinet for each school board. It represents a dollar commitment for learning resources to support the curriculum, and the calculation is based on a per student amount and actual school board enrolments. There is no provision for the carry-over of credit allocation from one fiscal year to the next. The credit allocation is administered by the NSSBB.
Up to 60% of each school board's credit allocation will be targeted for directed purchase by the Department of Education and Early Childhood Development.
The remaining 40% of the credit allocation for each school board can be accessed by individual schools/boards to make purchases of learning resources in support of school board and/or school priorities. Authorized learning resources will be purchased from the NSSBB using online ordering.
Up to 25% of the credit allocation for each school board may be used to purchase eligible learning resources not included in Authorized Learning Resources, at the discretion and authorization of the school principal. Authorization for the 25% allocation is made according to the policies and procedures specified by the Department in this document.
All reimbursements for 25%’s to individual schools will be paid to the board, and they in turn will forward to the school.
Online Order Dates
The online orders must be completed and submitted to the NSSBB. The NSSBB will advise school boards of the ordering dates and they will advise their schools. Late orders will not be accepted.
Ordering dates for the 2017-2018 fiscal year are:
- April 7th, 2017
- June 16th, 2017
- October 6th, 2017
- January 5th, 2018
On-Line Ordering Frequently Asked Questions
Receipt of the Order in the School
A packing slip for each shipment will be enclosed in the carton marked "Packing Slip Enclosed."
Carefully check the items received against the packing slip and advise the NSSBB of discrepancies in writing no later than 10 days after receipt of the goods or within 10 days of school opening in September if order was received after school closing. Discrepancies reported after 10 days cannot be adjusted by the NSSBB. Quantity adjustments will be noted on the line immediately following "QTY SHPD." These changes should be taken into consideration when checking quantities received against quantities ordered.
Adjustments by the NSSBB based on written notice of discrepancies will be dependent on verification of the number of cartons or packages received in the shipment. Staff assigned for receiving should be advised to count cartons, check against the waybill, record on all copies of the waybill any carton shortages and retain the copy of the waybill sent with the shipment. Do not accept material addressed to another school.
Returns are not accepted unless prior approval is received in writing from the Supervisor of the NSSBB. Any request for returns must be directed through the superintendent or designate. It is suggested that school boards explore all possibilities of utilizing the material within the system before requesting a return. (This does not apply to items shipped in error by the NSSBB — see next paragraph.) Only material ordered through credit allocation for the present fiscal year will be considered for return. Books marked or stamped or otherwise made unsalable will not be accepted. All approved returns must be sent back on a prepaid basis.
Approval for returning material shipped by the NSSBB in error is automatic. When notification of the error is received, it will be verified by the NSSBB. The error will be corrected immediately, and on the correction packing slip schools will be requested to return the materials previously sent in error. Where errors of this nature occur, the materials should be returned to the NSSBB. Contact the NSSBB for shipping information.
Items returned without permission will be returned to the regional school board with shipping charges collect.
Monthly "Statement of Credit Allocation"
A statement is prepared monthly by the NSSBB for each school board showing the unexpended balance at the beginning of the month, charges during the month and the unexpended balance at the end of the month. This includes the 25% credit allocation, directed purchasing, and purchases from the Authorized Learning Resources. Invoices are attached for statement reconciliation.
The following is an explanation of the columns in the statement:
Date—the day on which the entry is posted to the account
Invoice—invoice number assigned by computer
School #—the board/school identification number to which the charge is applied
Debits—the total of the invoice for each transaction which has been completed in the preceding month
Credits—any credit applied to the account
Balance—the net unexpended amount of the board allocation. If the account has a debit balance, the order will not be shipped and the board will be advised of the over-expenditure
Arrangements for textbook repair and rebinding will be made directly by the school board/school with any firm supplying the service. The school board will pay the firm and the NSSBB will reimburse the school board for repair and rebinding costs up to a maximum of $9.79 per unit. Bookbinders will provide pick up and delivery services during scheduled visits to your area. The school board should forward the paid invoices to the Supervisor, NSSBB. A cheque will be prepared, payable to the school board, and the amount charged to the credit allocation.
Summary of Instructions
Last updated: January 24th, 2017